Update KanBo License
This post is also available in: Deutsch
In certain scenarios (installation and update of KanBo as well as when license key expires), you will have to update your KanBo license. Please follow these steps to update your KanBo license.
Office 365 / Azure
To change your license on Office 365 you’ll need to have Windows Azure administrative privileges. The fastest way to edit KanBo appsettings.json is to use KUDU service.
- If your KanBo URL is for example:
https://kanbo-online-kanbo.azurewebsites.net/intranet/1#change it to: https://kanbo-online-kanbo.scm.azurewebsites.net/
- Then selecte Debug console -> PowerShell from top navigate bar.
- Navigate to Sites -> wwwroot, scroll page to the bottom and edit appsettings.json
- Edit the value of the "LicenseKey" variable inside the quotation marks
- Once you Save changes restart Your KanBo app to apply the changes.
On-premises
- Login your KanBo website to server hosting.
- Open IIS manager.
- Click the right button on your KanBo website and select Explore.
- Edit appsettings.json, find the "LicenseKey" variable and change the value inside of the quotation marks.
- Once you save changes KanBo websites restart and the new key will be applied.
Troubleshooting
- The key does not have enough users
A KanBo license is always generated for an exact number of users. Sometimes after completing the following steps, you can see the "The key does not have enough users" message when entering KanBo. This means that the current number of already added KanBo users is bigger than a number of users covered by a new license.
To get rid of this issue, please message us for a temporary license, remove users from Your KanBo and change back the license key.
Was this article helpful?
Please, contact us if you have any additional questions.