KanBo License Update
Overview
You will have to update your KanBo license in certain scenarios, such as during installation or updates, or when the license key expires. Follow the instructions for your environment, whether it’s cloud-based or on-premises.
Microsoft 365 / Azure
To change your Microsoft 365 license, you will need Windows Azure administrative privileges. The fastest way to edit the KanBo appsettings.json is to use the KUDU service.
- If your KanBo URL is, for example, https://mykanbo.azurewebsites.net/ change it to https://mykanbo.scm.azurewebsites.net/ to access the KUDU service.
- From the top navigation bar, select Debug console > PowerShell.
- Navigate to Sites > wwwroot, scroll until you find the appsettings.json file.
- Select Edit button.
- Edit the value of the “LicenseKey” variable within the quotation marks.
- Save your changes.
- Restart your KanBo app to apply them.
On-premises
To update KanBo license:
- Log in to your KanBo website and access the server hosting.
- Open IIS Manager.
- Right-click on your KanBo website and select Explore.
- Edit appsettings.json, find the "LicenseKey" variable and change the value within the quotation marks.
- Save your changes.
- Restart your KanBo app to apply them.
Troubleshooting
The key does not have enough users
A KanBo license is generated for a specific number of users. After completing the following steps, you may see the “The key does not have enough users” message when entering KanBo. This means that the number of KanBo users you have already added is greater than the number of users covered by the new license.
To resolve this issue, please contact us for a temporary license, remove users from your KanBo, and change the license key.
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