User Deactivation
There is an option to deactivate the user, e.g. in case of termination of cooperation. Remember that you can activate this user again at any time.
Deactivated users can be identified by their striped icon avatar.
Description of the deactivated user:
- will not be counted toward the number of KanBo licenses if they have been deactivated from any space collection in your KanBo,
- cannot access a space collection from which they have been deactivated,
- are not visible in the user list in the space’s user center,
- has a deactivated status visible in their user profile,
- if the user is the only owner of the space, a person who deactivates them will be added as the owner instead,
- cannot be added to any user group in a space even if they are a member of that space – they can only be removed from a space,
- cannot be added (or drag&drop) to cards,
- are visible in all cards to which they are assigned, but their deactivated status is also visible,
- cannot be mentioned,
- comments and actions of the deactivated user remain on the cards and in the space.
After the deactivation of users, you can still see their profiles with contact information.
How to deactivate a user?
- Enter
KanBo Settings.
- Select
Users. - Hover over the user and select the three-dot menu button.
- Click
Deactivate.
How to reactivate a user?
- Enter KanBo Settings.
- Select Users.
- Go to Inactive users.
- Hover over the user and select the three-dot menu button.
- Click
Activate.
FAQ
Will a deactivated user's comments and actions remain on cards and spaces?
Yes, all actions from deactivated users are visible in the card and space activity stream.
Can you reactivate a previously deactivated user in KanBo?
Yes, you can reactivate a previously deactivated user.
What happens when deactivated user was the owner of the space?
If a deactivated user was the owner of a space, the person who deactivated them will be added as the owner instead.
Was this article helpful?
Please, contact us if you have any additional questions.