Learn the Basics
Level Up Your Work
Sending Card Comments as Email Messages
This feature makes you able to write a comment/message on a card and additionally mark it for sending to an Email recipient. In combination with a public Email address of a card, you are able to communicate with external users as they will reply to the card directly.
When you write a comment, you can select a card to be sent as an email.
- Open the space.
- Enter the card.
- Write a comment
- Select Send as email from the Save button drop-down menu.
You will be asked to create an incoming email address. Thanks to this, users will be able to reply to this email.
- Create a custom or random email address.
- Now you can select one or more emails to which your message will be sent.
- Click on the Send button to send a message.
The comment will be visible in a card and space’s activity streams with information to whom the message was sent.
In a moment, your recipients will receive emails similar to this from a public card email address. If you have the Incoming Emails feature enabled, you can reply to this email and your reply will be added to a card in a couple of minutes.
Was this article helpful?
Please, contact us if you have any additional questions.